Company Overview:
"Vodex does outbound customer calls using advanced Generative AI technology. Unlike traditional machine-driven calls, Vodex converses in a remarkably human-like voice, ensuring a natural and friendly interaction. It boasts a 98% accuracy in speech recognition, ensuring seamless communication.
With Vodex as your outbound calling solution, your business experiences enhanced efficiency, speed, and quality. Elevate your business performance and step up your game with Vodex."
Position Summary:
As a Voice Bot Prompt Writer, you will play a crucial role in crafting engaging and effective prompts for voice-enabled applications, ensuring a seamless and user-friendly conversational experience. Your responsibilities will involve creating clear, concise, and contextually relevant prompts that enable users to interact with voice bots in a natural and intuitive manner.
Key Responsibilities:
Prompt Creation: Develop conversational prompts that guide users through interactions with voice bots in a natural and user-friendly manner.
Design prompts that are clear, concise, and tailored for effective communication in a voice-based environment.
User-Centric Approach: Understand user behaviors, preferences, and expectations to create prompts that enhance the overall user experience.
Anticipate user needs and design prompts that facilitate smooth and intuitive voice interactions.
Tone and Style: Establish and maintain a consistent and appropriate tone for the voice bot, aligning with the brand or application's identity.
Adapt the writing style to suit different scenarios and user demographics.
Persona Development: Contribute to the development of the voice bot's persona by creating prompts that reflect a cohesive and engaging personality.
Ensure that the voice bot's responses align with the intended persona and brand identity.
Scripting: Write scripts for various voice bot scenarios, including greetings, responses to user queries, error handling, and more.
Collaborate with developers to integrate scripts seamlessly into the voice bot's functionality.
Localization: Adapt prompts for different languages and cultural nuances to create a globally inclusive user experience.
Collaborate with localization teams to ensure accurate and culturally sensitive translations.
Testing and Optimization: Conduct thorough testing of voice bot prompts to identify areas for improvement.
Collaborate with the development and quality assurance teams to optimize prompt performance based on user feedback and data analysis.
Documentation: Maintain detailed documentation of voice bot prompt guidelines, best practices, and any specific requirements for developers and stakeholders.
Should be open to work in US shift.
Qualifications:
Education: Bachelor's degree in linguistics, communication, creative writing, or a related field.
Experience: Previous experience in scriptwriting, creative writing, or a similar role, preferably with a focus on voice interfaces.
Communication Skills: Exceptional verbal and written communication skills with a keen understanding of conversational nuances.
Creativity: A creative mindset with the ability to infuse personality and warmth into voice bot interactions.
Adaptability: Ability to adapt writing style and prompts for different industries, applications, and user demographics.
Technical Understanding: Basic understanding of voice bot technologies, natural language processing, and voice user interface (VUI) design principles.